Patient trust is not a feature. It is the foundation.
Nudge is built around the principle that patients should always know what data is collected, how it is used, and how to stop. Every part of the platform reflects that.
Our approach to compliance
Digital health tools ask patients to share sensitive information between visits. That only works when patients trust that their data is handled responsibly and that they can walk away at any time.
Nudge is HIPAA-aligned, follows CAN-SPAM and TCPA rules for email and SMS, and encrypts all data in transit. Two-factor authentication is required on every login. These are not add-ons. They are how the platform works.
Patients want digital health tools
76% of patients are interested in using digital health tools, but trust in data privacy remains the top barrier to adoption.
Rock Health / Stanford, 2024Average healthcare data breach cost
Healthcare has the highest average data breach cost of any industry at $10.93 million, more than double the global average across all sectors.
IBM / Ponemon Institute, 2024Average HIPAA violation settlement
The average HIPAA violation settlement reached $2.1 million in 2023, with penalties increasing year over year as enforcement expands to digital health platforms.
HHS Office for Civil Rights, 2023Patients control their own participation
Patients choose how they are contacted, can pause or leave at any time, and never need to log in to opt out. Every preference change is logged automatically.
Choose how to be contacted
Email, SMS, push, or any combination. Patients set their preferences in the portal and can change them at any time.
Pause or leave at any time
Patients can pause a program and resume later, or leave entirely with a single action. Admins can reverse a departure if the patient wants to return.
Opt out without logging in
Every email has an unsubscribe link. Every SMS responds to STOP. No login required. The change is confirmed and logged immediately.
"We needed our patients to trust the system from day one. The fact that everything is logged, opt-outs are instant, and each therapist only sees their own caseload made compliance conversations with partners straightforward."
Founder, KuduCare
Who sees what, and nothing more
Clinical data is only visible to the people who need it. Every access event, consent change, and configuration update is recorded in a permanent, tamper-proof log.
Therapists see only their patients
Each provider's view is scoped to their assigned caseload. Admins control whether contact details are visible or hidden across the dashboard.
Secure patient access
Patients open their content through unique, time-limited links. No accounts to create, no passwords to remember or reset.
Complete audit trail
Every consent change, preference update, and data access is recorded permanently. Admins can review the full history for any patient, filtered by type and date.
Questions about compliance?
Our team can walk you through how Nudge meets your organization's security and compliance requirements.
Get in touch