A simple experience patients actually use
Patients access Nudges, chat with an AI guide, track rewards, and manage preferences through a clean, branded portal. No app to download. No password to remember. Just a link.
Patient portals that nobody logs into
Most patient portals are built for compliance, not for patients. They require passwords, multi-step logins, and navigation that assumes clinical literacy. The result: low adoption and support tickets about forgotten credentials.
The Nudge portal is different. Patients arrive via a link in a text or email, verify with a one-time code, and see exactly what they need. Pending Nudges, completed work, rewards, and preferences, all in one place.
Chronic patients don't take meds as directed
Approximately half of patients prescribed chronic medications do not take them as directed, missing doses or discontinuing treatment within the first year.
World Health Organization, 2023Adults with mental illness receive no treatment
Among 61.5 million U.S. adults with any mental illness, 48% did not receive any mental health treatment in the past year.
SAMHSA NSDUH, 2024Text messaging doubles adherence odds
A meta-analysis of 16 RCTs found text-message interventions doubled the odds of medication adherence and increased overall adherence rates by 17.8%.
PMC / a:care Congress, 2024Everything patients need, nothing they don't
A focused portal experience designed for completion, not complexity.
Guide every person at once, around the clock
The portal opens to a conversation. The Nudge Agent knows each person's programs and pending Nudges, walks them through check-ins, and answers questions from your own documents. Branded with your organization's name and avatar.
Points, streaks, and redemption in the portal
When incentives are enabled, patients see their earned points, transaction history, and redemption options. Visible progress keeps them engaged over long programs.
Your brand from first link to last screen
Custom colors, logos, and branding applied across the entire portal. Login screens, Nudge experiences, and portal navigation all carry your practice's identity.
SMS, email, or web link. One tap to start.
Patients receive a link via their preferred channel and land directly on their Nudge. OTP verification keeps things secure without passwords. Works on any device, any browser.
The agent stays within clear boundaries
The Nudge Agent works from your own documents, hands off to a person when it should, and keeps every conversation private. You set what it can and cannot do.
Answers only from your content
The agent draws on the documents you provide, not the open internet. It does not diagnose or improvise, and it says so when it does not know.
Escalates to a human when it matters
Signs of distress or a direct request trigger a fixed safety protocol that alerts your team. A person is always one step away.
Conversations stay private
Chats are never shared back in full. Your team sees a short summary only when someone needs a person, with just enough to help.
You decide what it can do
Enable or disable each capability per workspace, from answering Nudges to navigating the portal to escalating. The agent only does what you allow.
"Our patients range from 18 to 75. The portal works for all of them because there is nothing to figure out. They tap a link, see their Nudge, and they are done. We have never had a single support request about how to use it."
Founder, KuduCare
See the portal your patients will love
Book a walkthrough and we'll show you how the patient experience works from first link to last screen.
Get in touch